• If you receive a defective or incorrect item, notify us within *[24-48hours]* of delivery with photos/evidence.
• Returns are accepted only if the product is returned in its original condition, with all tags, packaging, and invoice/authenticity certificate.
• Customised or made-to-order items may not be eligible for return or exchange unless there is a manufacturing defect.
• Refunds will be processed after inspecting the returned product. Refund method and time frame will follow our Refund Policy.