Thank you for visiting Shvetram (the “Site”, “we”, “us” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase on https://shvetram.com (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

1.1 Personal Information You Provide

When you use our Website (e.g. registering an account, placing an order, subscribing to a newsletter, contacting us), you may provide:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g. credit card number, billing address)
  • Other identifiers (e.g. username, password)
  • Communication preferences

1.2 Automatically Collected Information

When you visit our Website, we automatically gather certain information about your device and use of the Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages you view, time spent on pages
  • Clicks, interactions, navigation paths
  • Log files

1.3 Cookies and Tracking Technologies

We (and our third-party partners) use cookies, web beacons, local storage, and similar technologies to collect additional information, including:

  • Session cookies
  • Persistent cookies
  • Analytics cookies
  • Advertising/marketing cookies

You can manage or disable cookies via your browser settings, but doing so may affect your ability to use certain features of the Website.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, operate, maintain, and improve the Website
  • To process and fulfil your orders, payments, returns, and exchanges
  • To communicate with you (order status, customer service, updates, promotions)
  • To personalise your experience (e.g. product recommendations)
  • To send marketing emails, subject to your consent and preferences
  • To detect, prevent, or investigate fraud, security issues, or illegal activity
  • To analyse usage and trends to improve the Website
  • To comply with legal obligations

3. Sharing and Disclosure of Information

We may share your personal information in the following circumstances:

  • Service Providers & Vendors: To third parties who help us with website operations, payment processing, delivery, email communications, etc.
  • Affiliates: With our affiliates for internal business purposes, if applicable.
  • Legal Requirements: To comply with laws, regulatory requests, legal process, government requests, or to protect rights, safety, or property.
  • Business Transfers: If we merge, sell, or transfer all or part of our business or assets.
  • Consent: When you give explicit permission or direct consent.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security & Retention

  • We employ appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
  • We use encryption (e.g. SSL/TLS) for secure data transmission.
  • We retain your personal data only as long as needed for the purposes described here or as required under applicable laws.
  • When we no longer need your data, we securely delete or anonymise it.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access and receive a copy of your data
  • Right to correct or update inaccurate or incomplete data
  • Right to request deletion of your data (subject to legal or contractual obligations)
  • Right to restrict or object to certain processing
  • Right to data portability
  • Right to withdraw consent (where processing is based on consent)
  • Right to lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us (contact details below). We will respond within the timeframe required by applicable law.

6. Third-Party & External Links

  • Our Website may contain links to external websites that are not operated by us. We are not responsible for their privacy practices.
  • We may use third-party tools and services (analytics, advertising, social media, payment gateways, etc.) that collect information as part of their services. These third parties have their own privacy policies.

7. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will take steps to delete that data.

8. International Transfers

We may transfer and process your information in jurisdictions outside your home country (for example, server locations, service providers). When doing so, we will ensure that adequate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised version on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact:

Shvetram
Email:shvetramjewels@gmail.com
Address: Shop no.509, Fortune 80 Opp.Tulsi Vatika, University Road, Udaipur Rajasthan 313001
Phone: +91 94614 53507